Frequently Asked Questions > Home Concierge > What is the "Retainer Option"?
All of our Home Concierge Customers, regardless of level of membership, are eligible to choose a retainer option with their membership. The desired level of membership is selected and paid for, as well as a fixed amount of money is put on retainer with CHORE Masters.
Just like a lawyer retainer, careful accounts of the current balance and activity are presented to the customer in monthly statements. Choosing a retainer option allows for a number of additional benefits:
- A dedicated concierge contact (account manager)
- Best scheduling priority
- All customers recieve V.I.P.-level pricing on service call fees
- Increased billing convenience

